781-686-3083
contact@thehairtherapy.com
54 Cottage St E, Norwood MA 02062

The first Hair Therapy Spa in Massachusetts.

Transforming your hair care experience into a journey of self-discovery and beauty.

Why Choose
Hair Therapy Spa?

Technology and Personalization

We start with scalp and hair analysis. Our team customizes treatments to meet your specific needs for optimal results.

Comprehensive Care

We enhance both the appearance and health of your scalp, addressing damage from heat, chemicals, and hormonal changes.

Spa Experience

Enjoy a calm atmosphere, a rejuvenating head massage, and the soothing aroma of essential oils, designed to rejuvenate both your spirit and hair.

Discover How Hair Therapy is Transforming Lives

We are 5 stars on Google

Services

Meet Our Team

Earn Points, Get Rewards!

For every dollar you spend on our services and products, you earn 1 point.
Accumulate 500 points and receive a special gift.

embrace your natural beauty

FAQ/Policies

For an exceptional hair analysis we kindly ask you to:

  • Wash your hair 24-48 hours prior to your appointment.
  • Don’t color your hair for at least 7 days prior to your consultation.
  • If possible, remove your hair extensions and wigs.
  • Write down or take pictures of the products you use for your hair at home.

Because the Curly Cut requires dry cutting methods, we ask that Curly Clients arrive with your hair Down, Dry and De-tangled. Think Day One hair with a normal amount of product. If you arrive with your hair pulled back, wet or matted you will be charged an additional $25 dollar Reset fee, as well as any associated Detangling fees. Each haircut will take a minimum of 90 minutes, please plan your other activities and appointments accordingly.

Appointments must be secured with a credit card at the time of booking. We will not allow an appointment to be held without one.

The 24-Hour Cancellation Policy is in effect for every appointment, including COVID 19 related situations and same day emergencies.

Your appointments are essential to us and reserved especially for you. We understand that sometimes schedule adjustments are necessary and, therefore, only request 24 hours for cancellation and appointment changes. 

Clients who cancel or reschedule their appointments in under 24 hours will be charged 50% of their scheduled appointments and clients who do not contact the salon and do not arrive for their appointment will be charged 100% of the reserved service amount. The cost of any missed appointments must be paid for before scheduling any additional appointments.

Booking an appointment with us states that you agree to this policy.

If you arrive 15 minutes late or more to your scheduled appointment time you risk the chance of your appointment being cancelled as well as a Cancellation Fee of 50% of your missed appointment.

If you are not 100% satisfied, we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services corrected free of charge and will be considered as a Priority Appointment. Any issues reported longer than 5 days from the original appointment date may incur additional service fees.

We will provide a refund on unopened products returned within 30 days. Only exchanges and store credits are applicable to opened products with no more than 1/4 used. Returns must be made within 30 days.

Because we are such a small salon, please do not bring additional guests with you to your appointment. We only have enough room to accommodate scheduled clients. Children must also be accommodated by an adult who can appropriately supervise them while in the salon.

Don’t forget! When you refer a friend, both of you will receive $20 OFF of your next appointment!