781-686-3083
contact@thehairtherapy.com
54 Cottage St E, Norwood MA 02062

Embrace your natural beauty

Transforming your hair care experience into a journey of self-discovery and beauty.

Discover How Hair Therapy is Transforming Lives

Rated 5 Stars by Over 100 Happy Clients!

Services

Meet Our Team

Why Choose
Hair Therapy Spa?

Technology and Personalization

We start with scalp and hair analysis. Our team customizes treatments to meet your specific needs for optimal results.

Comprehensive Care

We enhance both the appearance and health of your scalp, addressing damage from heat, chemicals, and hormonal changes.

Spa Experience

Enjoy a calm atmosphere, a rejuvenating head massage, and the soothing aroma of essential oils, designed to rejuvenate both your spirit and hair.

embrace your natural beauty

FAQ/Policies

To give your hair and scalp the most accurate analysis, we kindly ask that you:

  • Wash your hair 24–48 hours before your appointment. This lets us see your scalp in its natural state, neither freshly washed nor overloaded with buildup.
  • Avoid coloring your hair for at least 7 days beforehand. Recent color can mask or irritate the scalp conditions we’re looking for.
  • Remove extensions or wigs, if possible. This gives us a full, clear view of your natural hair and scalp.
  • Bring your at-home routine. Write down or snap photos of the products you use. It helps us understand what’s working, what isn’t, and why.

Every head of curls is different, so we don’t follow one single method. Depending on your hair’s needs and your personal preference, we may cut dry, wet, or use a combination of both. Dry cutting lets us see each curl’s natural shape and how it falls. Wet cutting can offer more precision for certain textures and styles. Together, we’ll choose what’s best for you.

Either way, every cut begins with seeing your curls as they truly are. Please arrive with your hair:

  • Down. Not in a ponytail, bun, or clip, so your curls hang naturally.
  • Dry. Fully air-dried or diffused, never wet or damp.
  • Detangled. Smooth through, free of knots or matting.

Think of your best “day one” hair, styled with your usual amount of product.

Reset fee. If you arrive with your hair pulled back, wet, or matted, we’ll need to prepare it before your consultation and cut. This adds a $25 reset fee, plus any detangling fees that apply.

Plan for at least 90 minutes. Every curly cut takes a minimum of 90 minutes. Please plan the rest of your day so you can relax and enjoy your time with us.

Your curls deserve to be seen as they truly are, and that’s where every great cut begins.

Every appointment at Hair Therapy Spa is time we set aside just for you. We prepare your service, your products, and our attention ahead of your visit. When plans change, we kindly ask for a little notice so we can offer that time to another client who’s waiting for care.

24-hour notice. Please cancel or reschedule at least 24 hours before your appointment. You can reach us by phone or text at (781) 686-3083.

Late cancellations. Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service.

If you arrive 15 minutes or more past your scheduled time, we may need to reschedule your appointment so every client receives the full care her service deserves. Running late? Let us know and we’ll do our best to accommodate you.

Your trust means everything to us. If you’re not completely happy with your service, please contact us within 7 days of your appointment. We’ll schedule a priority appointment to make it right, free of charge.

Concerns shared after 7 days are still welcome, though additional service fees may apply.

We will provide a refund on unopened products returned within 30 days. Only exchanges and store credits are applicable to opened products with no more than 1/4 used. Returns must be made within 30 days.

Our spa is an intimate, calm space designed for your care. To keep it that way for every client, we kindly ask that you come to your appointment alone, as seating is limited.

If you need someone with you, for accessibility, language support, or any other reason, just let us know before your visit and we’ll gladly make arrangements.

The most meaningful recommendations come from someone who’s lived the experience. If Hair Therapy Spa has been part of your journey, we’d love for you to share it with someone you care about.

How it works

  1. Tell a friend about us and ask her to mention your name when she books (or her link).
  2. After her first appointment, you’ll receive $20 off your next appointment.
  3. Your friend receives 10% off products as a welcome gift, so she can continue her care at home.

Because every strand tells a story, and every story deserves care.